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How to Sign Up for Join Luma

LM

Written by Join Luma Team

November 8, 2026 · 8 min read

Online health intake and treatment choices

Quick answer

To sign up for Join Luma, start your health intake at intake.joinluma.com, select your preferred medication, formulation and plan, and submit your information for licensed clinician review. You are charged only if a clinician approves treatment.

If prescribed, medication goes to the appropriate pharmacy and ships with free expedited 2-day shipping once dispensed. Review your label and first-dose instructions before starting.

What should you have ready before signing up?

Gather your current height and weight, a complete medication and supplement list, allergies, relevant diagnoses and prior weight-management treatment. Include prescription medicines, nonprescription products and any other GLP-1 medication. If you already use one, write down its name, dose in milligrams, formulation and last dose date.

Use a current prescription label rather than relying on memory. Tell the clinician about previous nausea, vomiting, constipation or treatment interruptions, not just whether the medication helped your appetite. A clear history helps the clinician assess safety and reduces the need to reconstruct important details later. See how to prepare before starting a GLP-1 for a practical checklist.

How do you complete the Join Luma intake?

Visit intake.joinluma.com to begin the online health questions. Enter accurate information about your health history, goals, current medicines and treatment experience. Do not leave out a condition because you think it might affect eligibility: the clinician needs the full picture to make a useful decision.

Describe pregnancy, pregnancy plans, breastfeeding, a history of pancreatitis, serious stomach-emptying problems, and personal or family history of medullary thyroid carcinoma or MEN2. These issues may change whether or how treatment is considered. If you are unsure of a diagnosis or medication strength, check your records rather than guessing. Submitting an intake requests medical assessment; it does not guarantee a prescription.

How do you choose medication, formulation and plan?

You can express a preference for compounded semaglutide or compounded tirzepatide and choose a formulation and plan for clinical review. Weekly injections and once-daily dissolving oral ODT tablets are different treatment formats; they are not interchangeable dose for dose. The clinician confirms what is appropriate for your history and needs.

Choices to discuss during intake
DecisionWhat to consider
MedicationTreatment history, tolerability and clinician assessment
FormatWeekly injections versus once-daily oral ODT tablets
FormulationAdditive-free or a formulation with glycine or vitamin B12
PlanCommitment length, renewal pricing and payment preference

Review weekly injection options and oral ODT options before selecting. Oral ODT tablets are compounded and built in with ondansetron for anti-nausea support; that does not guarantee you will have no nausea.

Who reviews your intake, and when are you charged?

Medical care is provided by Arora Health and Aesthetics. A licensed clinician reviews every intake before anything is prescribed and may need additional information before deciding. Join Luma does not promise that submitting a questionnaire means approval, and this guide does not promise a particular review turnaround.

The clinician evaluates your health history, current medicines and whether the proposed treatment is appropriate. You are charged only if the clinician approves treatment. Keep medical approval separate from plan selection: choosing a medication or payment option is not the same as receiving a prescription. If the clinician asks a follow-up question, answer with the same care you gave the initial intake.

Same price every dose

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A licensed provider reviews your intake. If treatment is appropriate, your medication ships free with expedited two-day delivery.

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What does your starting plan include?

New patients starting a three-month plan pay $99/month for compounded semaglutide or $149/month for compounded tirzepatide. This starting price applies to the first plan period and is designed to help people new to GLP-1 medication get started. Plans then renew at affordable Current GLP User pricing for the same commitment length: $119/month for semaglutide or $179/month for tirzepatide on three-month plans.

Plans include clinician oversight, medication if prescribed, necessary supplies and shipping, with no membership fees. The price stays the same at every dose within your plan; a prescribed increase does not itself raise that price. That is different from renewal pricing or moving to a different medication or commitment length.

New GLP User starting plans. Monthly equivalents; three months paid upfront, or use Affirm, Klarna or Afterpay to split the payments, subject to eligibility and approval.
TreatmentStarting at3-month total
Compounded semaglutide$99/mo$297 upfront
Compounded tirzepatide$149/mo$447 upfront
Compounded semaglutide ODT$159/mo$477 upfront
Compounded tirzepatide ODT$179/mo$537 upfront

Current GLP users can access the same injection starting rates with a six-month plan: compounded semaglutide $99/mo ($594 upfront); compounded tirzepatide $149/mo ($894 upfront). Pay upfront or use Affirm, Klarna or Afterpay to split the payments, subject to eligibility and approval. Other billing options and oral current-user prices are listed on the pricing page. Treatment requires provider approval.

Check the current plan and pricing details before submitting. If you compare monthly equivalents, also check the billing period and total commitment so you understand what you are selecting. Ask support about any billing detail that is unclear rather than assuming a monthly equivalent means monthly billing.

Which pharmacy fills and ships your prescription?

Pharmacy routing depends on the formulation and your state. Hallandale Pharmacy prepares the additive-free formulation. VialsRx Pharmacy prepares formulations with glycine or vitamin B12. Both are U.S.-licensed 503A compounding pharmacies; your clinician confirms the formulation rather than treating a pharmacy preference as a prescription.

Hallandale does not ship to Alabama, Arkansas, California, Hawaii, Kansas, Massachusetts, Michigan, Minnesota or Mississippi. In those states, VialsRx is the Join Luma pharmacy option. VialsRx ships to all 50 states. Free expedited 2-day shipping begins once medication is dispensed, not when you first submit intake. Keep review, dispensing and transit as separate stages when planning your start.

What should you do before your first dose?

When your package arrives, check the patient name, medication, pharmacy, concentration, directions and beyond-use date. Follow the dispensing pharmacy’s storage instructions. If the package arrives warm, do not throw it away: put it in the fridge and contact Join Luma for guidance before using it.

The FDA’s dosing-error alert describes mistakes involving different concentrations and confusion between milligrams, milliliters and syringe units. Read the label on each new vial, even when the medication name looks familiar. Ask the clinician or dispensing pharmacy to confirm any measurement you cannot confidently explain back.

Read the first-injection guide if you are prescribed injections. Have the right supplies and understand the prescribed amount before opening or drawing from a vial. Do not substitute instructions from an old prescription, a social-media demonstration or a brand-name pen for your current label.

How do you get help after signing up?

Support is available 24/7 at support@joinluma.com or through the patient portal; most inquiries receive a reply within 1–2 hours. That is a typical support response window, not a guarantee of clinician review or an emergency service. Ask support to help route medical questions to your clinician rather than treating a billing reply as dosing authorization.

Seek urgent care for severe abdominal pain, signs of pancreatitis, significant dehydration, or a serious allergic reaction; call 911 for a life-threatening emergency. Do not wait for a portal reply in an emergency. For nonurgent nausea, constipation, appetite changes or uncertainty about the next dose, contact your clinician for a plan tailored to your symptoms.

“Compounded drugs are not FDA-approved.”

— U.S. Food and Drug Administration, Understanding the Risks of Compounded Drugs
Source: U.S. Food and Drug Administration, Understanding the Risks of Compounded Drugs

The FDA explains what compounded status means. Compounded medications are not the FDA-approved Wegovy or Zepbound products, and brand-product trial results are not promises about your compounded prescription. Your clinician can help explain the treatment choice and what to monitor as care continues.

Sources & further reading

  1. National Library of Medicine, DailyMed. Wegovy prescribing information.
  2. National Library of Medicine, DailyMed. Zepbound prescribing information.
  3. U.S. Food and Drug Administration. Dosing errors associated with compounded injectable semaglutide.
  4. U.S. Food and Drug Administration. Understanding the Risks of Compounded Drugs.

Compounded medications are not FDA-approved and are not reviewed by the FDA for safety, effectiveness or quality before marketing. Brand-product study results describe the FDA-approved products studied. A licensed clinician decides whether treatment is appropriate; follow your prescription label and your clinician's directions.

This article is for educational purposes only and is not intended to provide medical advice, diagnosis, or treatment. Individual treatment decisions should be made with a licensed healthcare provider.

More questions people ask

Where do I sign up for Join Luma?

Start the online health intake at intake.joinluma.com. Have your medication list, health history and current height and weight ready.

Does selecting a plan guarantee a prescription?

No. A licensed clinician reviews every Join Luma intake and decides whether treatment is appropriate before prescribing.

Will Join Luma charge me if I am not approved?

Join Luma charges patients only if a clinician approves treatment. Submitting an intake is not a promise of approval.

Does 2-day shipping start when I finish intake?

No. Join Luma’s free expedited 2-day shipping applies once medication is dispensed; review and pharmacy processing are separate steps.

Can I ask for an oral option?

Yes, you can select an oral ODT preference for clinical review. Join Luma’s compounded ODT tablets are taken once daily, unlike weekly injections.

Who answers questions about my first dose?

Ask your Join Luma clinician or dispensing pharmacy about dosing and label instructions. Support can help route questions through the patient portal or support@joinluma.com.

Medically reviewed by

Dr. Sean Arora, MD

Clinically reviewed and edited by Dr. Sean Arora, MD.

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